prosocial – NH Collective Health Impact

It’s not about Justice, It’s about what’s Possible

I work on ending homelessness in Concord, NH. Why? Because it gives meaning to my life. Working on this issue is a privilege. It is a gift really. Victor Frankl asserted that the key to surviving Auschwitz was having something yet to do with his life–something that gave his life meaning. This work on homelessnessContinue reading “It’s not about Justice, It’s about what’s Possible”

Improvement vs. Evolution

Improvement science has guided my health improvement work for more than three decades. Deming’s definition of a system includes the critical understanding that a system’s outputs (results) are a function of the attributes of the system itself–“Every system is perfectly designed to give the results it gets.” (Outcomes, the impact or import of outputs forContinue reading “Improvement vs. Evolution”